GAME ROOM CLOSURE
Dear Valued New Sanno Customers,
The Game Room will close between 12 am to 8 am
on Tuesday, 26 August for system maintenance.
Your understanding in this matter is greatly appreciated.
Dear Valued New Sanno Customers,
APO will be closed 20 August, 2025 due to manning availability.
We are sorry for any inconvenience.
CANOPY REPAIR ANNOUNCEMENT
Dear Valued New Sanno Customers,
There will be construction improvements within the Main Entry/Rotunda during your visit.
Project Start date: Aug 18, 2025
Projected End date (est): May 10, 2026
Area of work: Main Entry/Canopy within the Rotunda.
The work may cause minor inconveniences, such as the sounds during set up and
break down of the scaffolding, plus some restricted areas in and around the
Hotel's main entrance. Our parking remains available and there will always be
walk-thru entry access.
We greatly appreciate your patience and understanding during this time.
Your safety and well-being remains our top priority.
NAVY EXCHANGE will be CLOSED
Dear Valued New Sanno Customers,
Due to annual inventory
WEDNESDAY, JULY 23
NEW SANNO
will be CLOSED until 1500
We apologize for the inconvenience
Dear Valued New Sanno Customers,
The payment system in Laundry pick-up window is down.
Your payment will be taken care at Front Desk.
Thank you for your understanding and cooperation.
Tengenji Tollgate Closure for Renewal
From July 15 (Tue), 2025 at 8:00 PM until August 30 (Sat), 2025 at 1:00 PM, the entrance at Tengenji will be closed to traffic. Shibakoen is the closest open entrance (please see the map).
Please note that after the construction is completed, only ETC will be accepted.