Eligibility

Access and use of United States Naval Joint Service Activity, the New Sanno is regulated based on the Status of Forces Agreement. Oversight is provided by United States Forces Japan and Commander Navy Region Japan based on an overarching JOINT Agreement.

Status Stay Restaurant NEX APO

Active Duty

O

O

O

O

Active Dependent
(AR, NV, AF, MC, CG)
#1

O

O

O

O

Retiree from Active Duty

O

O

O

X

Retired Dependent Must be accompanied by Sponsor

O

O

X

Retired Reservist

O

with Valid ID

O

O

X

Dependent of Retired Reservist Must be accompanied by Sponsor

O

O

X

Widow (URW) or Widower

O

O

O

X

Active National Guard On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN
Active Reservist Valid ID and Active Duty Orders Only SOFA

O

DoD Civilians Stationed in Japan DoD Civilians Dependent Stationed in Japan

O

O

O

O

DoD Contractors Stationed in Japan DoD Contractors Dependent Stationed in Japan

O

O

O

O

US Embassy Personnel Stationed in Japan

O

O

O

O

US Embassy Personnel Dependent Stationed in Japan #1

O

O

O

O

US Embassy Personnel from outside Japan On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN
DoD Civilians/Contractors from outside Japan On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN
Non-DoD On Travel orders to Japan On Travel orders to Japan On Travel orders to Japan

X

 

Those not listed above are not authorized access to USNJS The New Sanno.

#1: Visitors must produce a valid ID with photograph when requested by a New Sanno official. Visitors without a means of positive identification and/or proof of legal age will not be admitted to any hotel facility. (The legal age for active duty U.S. military personnel is 18 years of age, the legal age for individuals covered by Japanese law is 18 years of age.) Legal age for alcohol purchase is 20.

Disabled Veterans
There have been updates from DOD in regards to this category and privileges.
Unfortunately, the use of MWR facilities in Overseas locations are also subject to the Host Nation laws and International agreements and appropriate oversight is provided to these MWR facilities to ensure polices are followed.  Specifically for Japan, these new privileges, in regards to The New Sanno Hotel, will not apply because of these Host Nation laws and International agreements (the Status of Forces Agreement (SOFA)) prohibits it.  If there is a change or update to this policy we will update our website accordingly.

We periodically review our policies and procedures to ensure compliance with the Status of Forces Agreement (SOFA) between the United States Government and the Government of Japan, and Department of Defense Instruction 1015.10. We have the utmost respect and admiration for all those whom serve, in all capacities, however, are bound by the SOFA and accompanying policies set for us. We hope to have the opportunity to serve you in the near future.