Eligibility

Patronage of New Sanno is regulated and rigorously controlled by the Status of Forces Agreement.

Status Stay Restaurant NEX APO

Active Duty

O

O

O

O

Active Dependent
(AR, NV, AF, MC, CG)
#1

O

O

O

O

Retiree from Active Duty

O

O

O

X

DAV (Disabled Veterans) #2
DD-Form 2765
DD-Form 2765 DD-Form 2765

X

Dependent of Retired Reservist Must be accompanied by Sponsor

O

O

X

Retired Reservist

O

with Valid ID

O

O

X

Retired Dependent Must be accompanied by Sponsor

O

O

X

Widow (URW) or Widower

O

O

O

X

Active National Guard On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN
Active Reservist Active Duty Orders and Valid ID to Japan Only SOFA

O

DoD Civilians Stationed in Japan DoD Civilians Dependent Stationed in Japan

O

O

O

O

DoD Contractors Stationed in Japan DoD Contractors Dependent Stationed in Japan

O

O

O

O

US Embassy Personnel Stationed in Japan

O

O

O

O

US Embassy Personnel Dependent Stationed in Japan #1

O

O

O

O

US Embassy Personnel from outside Japan On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN
DoD Civilians/Contractors from outside Japan On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN On official orders or EML orders to JAPAN
Non-DoD On Travel orders to Japan On Travel orders to Japan On Travel orders to Japan

X

 

#1: Visitors must produce a valid ID with photograph when requested by a New Sanno official. Visitors without a means of positive identification and/or proof of legal age will not be admitted to any hotel facility. (The legal age for active duty U.S. military personnel is 20 years of age, the legal age for individuals covered by Japanese law is 20 years of age.) Legal age for liquor purchase is 20.

#2: In December 2019 we received new Department of Defense/Navy Regulations which expand authorized use at Commissary, Exchanges and some Morale, Welfare and Recreation facilities on DOD installations to Purple Heart recipients, former prisoners of war (POW), veterans with VA-documented service-connected disability ratings and Primary Family Caregivers of eligible Veterans under the VA Program of Comprehensive Assistance for Family Caregivers.

 

Unfortunately, the use of those facilities in Overseas locations are also subject to the Host Nation laws and International agreements.  Specifically for Japan, these new privileges, in regards to The New Sanno Hotel, will not apply in Japan because of these Host Nation laws and International agreements (the Status of Forces Agreement (SOFA)) prohibits it.  If there is a change in policy we will update our website and social media pages accordingly

 

The New Sanno periodically reviews our policies and procedures to ensure compliance with the Status of Forces Agreement(SOFA) between the United States Government and the Government of Japan, and Department of Defense Instruction 1015.10. We have the utmost respect and admiration for all those whom serve, in all capacities, however, are bound by the SOFA and accompanying policies set for us. We hope to have the opportunity to serve you in the near future.