 Is there any Dress Code in the New Sanno? |
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A: Dress and appearance in all areas of the hotel must be non-offensive, neat, clean and appropriate to time, place and function. The fine dining restaurant, Wellingtons, requires appropriate dress for both men and women. For special events, attire is as appropriate or specified for the event. Common area (all public areas) dress requirements are;
Fishnets, tank tops, undershirts or undergarments worn as outerwear are prohibited. Head ware such as hats or caps will not be worn in the restaurants, lounge, or ball-room. Bandannas and other related head wear are prohibited. No outer garments bearing obscene or discriminatory designs.
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| What time can I check-in the hotel room? |
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A: Check-in time is 3:00 p.m. daily. Due to occupancy demand, early arrivals cannot be assured of receiving their reserved accommodations prior to 3:00 p.m.
Check-out time is by 12:00 noon. Late check-out is normally not possible; however, luggage may be checked with the Bell Desk after vacating the room.
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| Why are your rooms always booked on the week-end? |
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A: Demand for week-end rooms is extremely high as most of our guests work Monday through Friday. With only 149 rooms we fill up very quickly, so if possible try to make your reservations several months in advance. The situation is constantly changing and by calling back there may have been cancellations allowing you to get a room. We also offer packages of a room and dinner in Wellington's or Kikuya's which are usually available much longer.
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| Can a dependent of a retiree stay at the New Sanno alone? |
A: No. SOFA requires that dependents of retirees be accompanied by the sponsor.
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| I am an authorized ID card holder, can my guest enter the hotel without me? |
A: No. All guests who wish to gain access to New Sanno property must be escorted by authorized ID Card holder.
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| What type of ID do my guests need to enter the hotel? |
A:
| * |
(1) Active Duty Military ID card |
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(2) Retired Military ID card |
| * |
(3) Active DOD Civilian ID card (CAC) |
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(4) Japanese Nationals (valid picture ID), EX: drivers license, passport |
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(5) Non Japanese Nationals; Passport, Alien Registration Card |
| * |
(6) Reserve Military ID card |
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(7) Third State Nationals;(Passport) |
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(8) U.S. Embassy Access ID |
* NOTE: Must be SOFA Sponsored, on Official Orders to this region, or on Environmental and Morale Leave.
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| I am active duty is my civilian friend eligible to stay with me at the New Sanno? |
A: Yes. Visitors with valid forms of identification can stay with hotel guest. However, they must be signed in at the reservation desk at check in or with Security any other time. They will be issued a visitor pass as applicable.
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| I made a reservation on line. Why don't I have any reservation? |
A: The on line reservation form is ONLY a request. It is not a reservation until you receive a confirmation from the reservation desk.
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| Are the hotel rooms smoking or non-smoking? |
A: All rooms in the New Sanno are non-smoking.
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| If I cannot make a reservation at The New Sanno, can you offer any other hotel? |
A: Yes, just ask the Reservations desk or the Front Desk for assistance.
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Do I need to bring any electronic adaptor?
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A: We provide 100 volts here at the New Sanno Hotel, so you do not need any
type of adaptors. The outlets here are just like in the States.
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| What type of Internet Connectivity you have? |
A: Public Area:
Wireless Internet Connectivity is available free of charge.
Guest Rooms:
Wireless Internet Connectivity is available free of charge.
Also an internet modem is installed in your room located next to the TV.
Just plug the LAN cable into your computer and follow the instruction on
the last page of the room folio.
Conference Rooms:
Wireless and LAN capabilities.
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| How can I request a gift certificate? |
A: Gift Certificates are issued by the Accounting Office. To purchase a gift certificate call the Accounting Office at 229-7234 or ask the operator for accounting.
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| ADVISORY BOARD MEMBERS |
| Name/Rank/Service |
Rep Title |
Phone |
| Lt Col Gregg C. Bottemiller (P) |
Chairman |
225-4148 |
| Maj Neal Fisher (A) |
USFJ Officer Rep |
225-4295 |
| DeShawn Alcazar(P) |
Secretary/ USFJ Civilian Rep |
225-4148 |
| Lt Col Douglas Smith (P) |
USFJ Officer Rep |
225-4665 |
| CDR Chris Flis (A) |
USFJ Officer Rep |
225-2885 |
| SMSgt Byron Wrenn(P) |
USFJ Enlisted Rep |
225-2885 |
| Mr. Charles Cavill |
Director |
229-7130 |
| Mr. Duane Lande |
Assistant Manager |
229-7213 |
| CW3 Daron Milton (P) |
Army Officer Rep |
263-7225 |
CPT Dat Nguyen (A)
CPT Walter Pratt (A)
MAJ Scott Barrell (A) |
Army Officer Rep |
263-7109 |
CSM William Franklin (P)
SFC Ralph Alfonso (A)
SFC Richmond Slan (A) |
Army Enlisted Rep |
046-407-5336 or
263-8803 |
MSG Anthony T. Ward (P)
MSG Thomas Curry (A)
CSMS Scarlett Stabel (A)* |
Army Enlisted Rep |
263-4574
263-3028
263-3340 |
Mr. Cedric Davis (P)
Mr. James Lewis (A)
Mr. Arthur James, Jr. (A) |
Army Civilian Rep |
263-8587 |
| Mr. Mark Stoessel (P) |
Army Civilian Rep |
263-5101 |
CDR Steven Jacobs Fill in for
CDR Kenneth Marshall (P) |
Navy Officer Rep |
243-7690 |
| Mr. Chris Mehrer (A) |
Navy Civilian Rep |
243-8824 |
| Mr. Robert Knight (P) |
Air Force Civilian Rep |
225-2197 |
Col Craig Kozeniesky (P)
Maj Anthony Sousa (A) |
Marine Officer Rep |
224-8328
224-8329 |
SgtMaj Rudolfo Sarino (P)
Vacant (A) |
Marine Enlisted Rep |
224-8328 |
Mr. Stephen H. Pauli (P)
Mr. Edward S. Hutsell (A)
Mr. Richard Sacca (A) |
Marine Civilian Rep |
645-3082
645-9168 |
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